Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

About the job

As a Sr HRBP Manager, you’ll work side-by-side with senior leaders in Twilio’s engineering org to craft bold talent strategies that grow organizational capabilities, evolve ways-of-working, and fuel a culture built to deliver world-class CPaaS products. You’ll report directly to the HRBP lead for the Chief Product Officer and join a group of high-impact HR peers. This role is custom-built for someone who thrives in a product-development environment and is motivated to drive organizational success.

Responsibilities

You’ll shape the future of Twilio’s Engineering org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products. This is achieved by:

Spotting opportunities through consultative, data-driven discovery efforts
Partnering with executive clients to create durable, pro-active talent strategies
Designing and deploying high-impact talent program
Partnering with HR CoEs to ensure your clients extract max value from enterprise programs
Supercharging your work by leveraging AI tools to move faster, work smarter, and create space for deeper strategic work

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

10+ years of HRBP experience and 4+ years partnering with software engineering or product management teams
Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends
Proven ability to deliver scalable, high-ROI, business-first people programs
Exceptional communication, coaching, and relationship-building skills
Energized by learning, solving complex problems, and driving results

Desired:

Experience partnering with internal OE consultants and/or HCM strategy firms
Background working within HRBP teams that build and drive functional talent strategies

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 - $176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840-$187,300.00
Based in the San Francisco Bay area, California: $166,400.00-$208,000

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 1/5/26 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Senior HRBP Manager, Engineering