Overview

Windows Servicing and Delivery (WSD) keeps Windows secure, reliable, and productive for over a billion devices. The team builds and operates one of the world’s largest software servicing pipelines—orchestrating monthly quality updates and enabling seamless upgrades across consumer, enterprise, and cloud environments. Work spans security, performance, and compliance to uphold trust and resilience at global scale.

Joining WSD means contributing to a mission that impacts nearly every Windows user, solving technical challenges at global scale, and collaborating across teams to innovate in servicing technologies and operational excellence. In this Software Engineer role, you design and build components that power Windows servicing and update orchestration. You apply modern engineering practices, collaborate across teams, and use telemetry and automation to ship high‑quality updates at scale. This opportunity strengthens engineering fundamentals, offers hands‑on experience with large distributed systems, and provides room to learn emerging technologies that improve servicing efficiency and customer experience.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Designs and develops code for Windows servicing components and update orchestration services.
Collaborates with partner teams to deliver end‑to‑end solutions meeting reliability, security, and performance goals.
Implements automated testing and telemetry to ensure quality, detect issues early, and diagnose at scale.
Investigates and resolves complex technical problems that impact devices worldwide.
Contributes to operational excellence by supporting live service operations and improving monitoring and observability.
Applies modern CI/CD practices to accelerate safe delivery and continuous improvement.
Explores and integrates emerging technologies (e.g., AI‑powered tools) to enhance servicing efficiency and customer experience.

Qualifications

Required Qualifications

Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Experience with telemetry, data analysis, and visualization.
Familiarity with distributed systems and cloud platforms (e.g., Azure, AWS, GCP) and production ownership.
Knowledge of update servicing, security fundamentals, or large‑scale system design.
Experience with CI/CD pipelines and automated testing frameworks.
Exposure to AI‑powered development tools or building intelligent features.

Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Software Engineer - Windows Servicing and Delivery (WSD)