Overview

We are the Windows Servicing and Delivery (WSD) organization, our core mission is to keep customers protected and productive by delivering seamless and timely Windows updates to our customers in existing and future versions of Windows. This work demands solving complex challenges in the Windows operating systems and building mission-critical services and infrastructure. In addition to updates, we empower commercial and enterprise customers with products and solutions to deploy and secure their devices effectively.

Our Autopatch Service team is looking for a highly motivated Software Engineer II to join our mission. In this role, you will lead the design, development, and deployment of highly scalable, reliable software systems, shape technical strategies, and build cloud services that operate at high availability and scale.

As a member of the team, you will act as a Designated Responsible Individual (DRI) in an on-call rotation to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.

We value passion, creativity, agility, accountability and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we’d love to hear from you.

Responsibilities

Design, develop, and operationalize the deployment of complex, enterprise-grade cloud services that leverage multiple services and platforms, ensuring high availability, scalability, robustness, and observability.
Create, implement, optimize, debug, refactor, and reuse code to enhance performance, maintainability, effectiveness, and return on investment (ROI).
Leverage subject-matter expertise of product features and partner with stakeholders to drive project plans, release plans, and work items for the work group. Drive the identification of dependencies and the development of design documents for products, applications, services, or platforms.
Act as a Designated Responsible Individual (DRI) and guide other engineers by developing and following the playbook, working on call to monitor systems/products/services for degradation, downtime, or interruptions, alerting stakeholders about status, and initiating actions to restore systems/products/services for both simple and complex problems when appropriate.
Lead by example, engage in discussions on the architecture of products or solutions, and apply engineering principles to establish robust and maintainable architecture and designs.
Act as a Designated Responsible Individual (DRI) in an on-call rotation (typically 24/7 for one week every 6-8 weeks) to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
Ideate, Innovate as needed to bring better User Experience and Engineering Optimizations.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications:

Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
4+ years of professional software development experience in C#, Azure and Cloud Technologies.
Experience with large scale services, architecture and technologies.
Experience building solutions.
Experience with UI and scripting languages.
Proven design and problem-solving skills, with an emphasis on quality and engineering excellence.
Demonstrated experience in collaborating with geographically distributed partner teams.
Proven communication skills, both verbal and written.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Software Engineer 2