Overview

Accelerate your career at Microsoft Development Center 

 
At Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how supply chain operates - empowering people and organizations to achieve more through intelligent, agentic ERP solutions. If you are passionate about Supply chain management and its sub processes like procurement, product information management, Sales, Costing, customer success, and reimagining software through the lens of AI, we want you to be on our team.

The Microsoft Dynamics 365 Supply Chain management team is seeking a Senior Product Manager based in Bangalore, India to lead the evolution of our Supply Chain roadmap comprising of multiple sub areas like Sourcing and Procurement, Costing, Sales management, Product Lifecyle information management with AI and Agents using model-first development with knowledge on model evaluations. Key responsibilities will be to lead the roadmap for Source to Pay area along with other areas in Supply chain. The candidate will also be responsible for driving the Business Analytics roadmap for Source to Pay & other areas as per business need. Knowledge on other areas like Costing, Sales Management and Product Information Lifecycle Management is a must have. Knowledge in Commerce with background on Finance is a plus.

This role is pivotal in shaping the future of AI-first Supply chain, that not only delivers seamless and touchless experiences to drive the business value at scale but also accelerate the investments towards ready-to-purpose transformational capabilities involving embedded GenAI Copilots, conversational AI, and autonomous agent driven procurement experiences.

A Senior Product Manager is a subject matter expert, where you will work with other PMs to drive end-to-end experiences and solutions. Cross-team collaboration is essential to drive efficiency starting from the beginning the entire source to pay processes.

You will define and execute on the vision for source to pay along with other areas for our Enterprise customers, understanding the competitive landscape, differentiators and how an AI first vision will drive down the time for our customers. Our agile work environment gives you freedom to explore how AI can be used to bring touchless flow on the source to pay side as well as other areas, how can AI can automate supplier communications, mitigate disruptions in supply chain while assessing the impact. This role will drive efficiencies into different use cases across enterprise organizations.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product Leadership: Define and drive the end-to-end product vision, roadmap, and execution for AI-powered SCM comprising of source to pay, Costing, Sales management & Product Lifecycle information management experience in Dynamics 365 SCM. Knowledge is SCM & Commerce is preferred with background on Finance will be added advantage.
AI-First Innovation: Lead the development of intelligent agents and automation capabilities that enable autonomous procurement using LLMs and generative AI.
LLM Strategy & Execution: Define how large language models (LLMs) will be embedded across workflows, including success metrics, experimentation plans, and business value realization.
Customer-Centric Design: Collaborate with customers, partners, data and internal stakeholders to deeply understand procure to pay & other scenarios and design AI-driven solutions that deliver measurable impact.
Strategic Planning: Analyze market trends, competitive landscape, and customer feedback to shape product strategy and identify differentiators in the AI and ERP space.
Cross-Functional Collaboration: Partner with engineering, data science, design, marketing, and field teams t~o deliver scalable, high-quality AI solutions.
Experimentation & Evaluation: Work with engineering and data science teams to run experiments, evaluate model performance, and iterate on AI features across the application lifecycle.
Service Health Ownership: Monitor and improve the health, reliability, and scalability of AI-powered services in your area, collaborating closely with engineering and support teams.
Customer Advocacy: Engage directly with customers to understand their business processes, gather feedback, and translate insights into product improvements.
Thought Leadership: Represent Microsoft in customer engagements, industry forums, and internal reviews as a subject matter expert in SCM and AI transformation.
Community Enablement: Support customer readiness through documentation, blogs, presentations, and collaboration with support and field teams.
Inclusive Culture & Growth Mindset: Foster a diverse, inclusive, feedback-driven environment where learning, experimentation, and innovation thrive.

Qualifications

Required Qualifications:

Bachelor's Degree AND 5+ years experience in product management or cloud ERP software companies, or Supply Chain applications for the enterprise.
Solid experience with the Supply chain domain and a deep understanding of the related processes in ERP.
Experienced Product Manager with customer collaboration and design focus when creating products.
Excellent communication, presentation, and interpersonal skills, plus the ability to communicate complex customer concepts clearly and persuasively across different audiences and at varying levels of the organization.

Preferred Qualifications:

Dynamics 365 SCM knowledge or industry leading SCM solutions within an ERP.
Knowledge on Commerce applications is a plus.
Experience using Large Language Models in SCM applications.
Good knowledge of AI , Anaytics and Automation, and how it can be applied to SCM domain
Demonstrated product thought leadership with experience in establishing effective relationships and presenting to customers, partners and industry analysts.
A solid technology understanding of cloud-deployed business solutions.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.