Overview

Copilot is redefining personal productivity and consumer value. We need a senior business planner to translate product/usage signals into pricing, packaging, channel, and lifecycle strategies that grow users, ARPU, and LTV across endpoints (web, mobile, Windows) and surfaces for upsell into premium Copilot value. You’ll be at the center of key consumer motions — setting the strategy, running the model, shipping the plan, and landing it with Marketing, Product, Finance, and Commerce.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Monetization strategy & business model design. Own hypotheses, options, and recommendations for Copilot consumer monetization (freemium limits, trials, add ons, bundles, and cross product offers). Deliver clear trade off narratives and PR/FAQ style one pagers for executive decisions.
Pricing & packaging. Define constructs, fences, value ladders, and thresholds that align with willingness to pay and cost to serve; partner with Finance on P&L sensitivities and with Product on value delivery and guardrails.
Telemetry, funnels, and growth economics. Lead the measurement plan for adoption → activation → engagement → retention → paid conversion; instrument and review weekly with Marketing, Product, and Finance to course correct.
Experimentation & offers. Drive our view of price elasticity and evaluate cannibalization and halo effect of potential offers and new SKU introductions. Work with Product, Finance, Marketing, and other Business Planning orgs to ensure insights drive key decisions.
Exec communications & ROB. Drive a crisp RoB for monetization (MPR/QPR/BOD inputs), providing scenario docs, decision memos, and KPI scorecards that tie to plan commitments.
CMO Strategy. Help develop and refine strategic frameworks to evaluate and compare possible competitive paths for AI as part of the overall consumer strategy.

Qualifications

Required/minimum qualifications

5+ years product management, strategy consulting, finance, business/corporate development, or related experience
- OR equivalent experience.

Additional or preferred qualifications

8+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field
- OR 6+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Master's Degree in Business Administration (MBA), or related field
- OR equivalent experience.
Proficiency in storytelling with data to drive decisions. Mastery of PowerPoint and Excel are essential skills for this position.

Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Senior Business Planner, Copilot Modernization