Overview

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. We are looking for a strategic partner to CSU leadership, focusing on business health, pipeline management, and execution transformation.

As part of Microsoft’s AI transformation journey, you will also play a key role in identifying and scaling opportunities to embed AI-driven insights and automation into sales processes, enabling more predictive, data-informed decision-making and operational efficiency across the business.

Responsibilities

Pipeline Health and Management – You will Empower leaders to prioritize strategic pipeline management that strengthens revenue reliability, fuels sustainable growth, and enhances forecasting accuracy and engage field teams with intention and precision to maintain high standards of pipeline hygiene and discipline
Sales Execution – You will orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability and equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, while harnessing using IAP, MSXI 2.0, MCEM
Sales Execution Transformation – You will support the landing of emerging updates sales strategies, processes, and objectives to drive sustainable growth and improved sales performance and drive efficiencies.
Agile Planning – You will ssupport execution of always on planning activities in partnership with segment, accounts and operational leadership, driving account planning, with enhanced SEL guidance and enabled motion
Cross-Functional Collaboration - Orchestrate across CSU roles (CSAMs, CSA Managers, Program Managers) and partner with Area SE&O, Finance, and GTM teams to ensure integrated planning and execution.

Qualifications

8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience
5+ years of experience using data to drive business outcomes or inform business decisions.
5+ years of experience managing relationships with stakeholders, clients, and/or customers
Bachelor's Degree in a related field.
5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Sales Excellence - 12-month parental leave cover