Overview

Join us to lead the transformation of the Healthcare and Life Sciences' industry across the Asia Region empowering clinicians, patients and researchers to achieve better health outcomes. This role leads the industry business for Healthcare and life Sciences in the asian region, with focus on key growth markets - Japan, Korea, Singapore, Australia, India, Greater China. This leader will be a key member of the global HLS Industry team at Microsoft. In Asia, this role coaches a team of Industry Advisors across asia and drives pipeline creation in support to and aligned to the ATUs.

They need to understand and address healthcare and pharma customer/partner needs, and chart the transition to Frontier Firm, identifying opportunities to drive agentic transformation for industry workloads, optimizations and new digitalization solutions based on customer/partner strategies.

It proactively cultivates business and digital relationships with customers/partners, while collaborating closely with the ATU and STU colleagues on Microsoft sales strategies to secure buy-in for pipeline in stage 1 and 2 and enable close sales. It enables and empowers Industry Advisors to drive cloud businesses growth at or above targets, and accelerate customer value realization through data, AI and Agentic solutions, and repeatable industry use cases in Modern Workplace, Apps and Infrastructure, Data and artificial intelligence, and Business Applications.

Responsibilities

Coaching on Customer and Partner Business Transformation

Coaches and guides Industry Advisors' teams as they establish and maintain customer/partner engagements in assigned accounts to unlock pipeline opportunities aligned to industry repeatable motions and use cases.

Advocates on behalf of their customers/partners internally, ensuring requests and needs across their business opportunities and transformation are being addressed. Focuses on the customer and partner business initiatives and brings value to the customer's strategy discussions, including influencing the product roadmap, prioritization, and customer and partner decision making. Navigates complex sales motions across new categories (e.g., Agents, Copilots, Intelligent Edge, Fabric, ...). Sells end-to-end partner marketing solutions, inspiring partners to adopt, experiment, and innovate to differentiate the customer/partner experience.

Culture and Leadership across the Business

Drives the corporate culture in the team, leading morale and inclusion initiatives, promoting Model Coach and Care values, and enabling capabilities needed to drive success within the scope of accountability. Mentor/coach talent internally or develop plans to attract needed talent to Microsoft. Serves as coach on how to advocate AI transformation with customers and partners. Acts as systems thinker with deep business insight and combines sales leadership to inspire managers and individuals in the organization and fosters customer-centricity, accountability, collaboration, and the achievement of big bold industry growth & sales goals. Leads and drives Industry Advisors and Solutions Engineers to build pipeline and influence the market. Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example, and preparing people for more senior positions in other parts of the organization. Leads and drives as a role model the external agenda of all sellers to build and influence the market.

Digital Transformation Growth

Defines expectations and sets strategies for teams to better understand drivers of digital transformation relevant to their customers across lines of business and coaches teams to partner with internal teams to accelerate the customer digital transformation. Enables and empowers managers (e.g., specialist sales, technical specialist) to drive cloud and AI businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across our solution areas: Modern Workplace, Apps and Infrastructure, Data and artificial intelligence (AI), and Business Applications. Coaches and guides cross-organizational teams on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. Champions and advocates organization to drive new Digital Transformation projects through business outcome selling and expanding customer business development manager (BDM) connections. Serves as subject matter expert and leverages impactful industry insights into customer engagements and sales meetings by understanding customer specifics.

Market Expertise

Drives and enables comprehensive understanding of the regional market, including customers' industries, business priorities, and strategies across their book of business and plans programs appropriately. Provides specific market and industry feedback and compete insights relative to their geographies. Coaches team to anticipate customer/partner needs, identifies opportunities to drive optimizations and new digitalization solutions based on customer/partner strategies, and discusses customer/partner needs and solutions based on customer/partner insights. Leverages digital tools and technology to conduct research and engage customers/partners and ensures best practices are followed. Leads and promotes the partner ecosystem and channel shift of what and how they sell. Manages the development of plans to offer targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solutions for customer and industry needs. Pursues industry of choice to create more strategic relevance and value with customers and partners in that industry. Coaches and drives challenger mindset.

Orchestration and Collaboration

Collaborates with key stakeholders in the business to build a sustainable growth engine that is cohesive, resilient, and optimized. Serves as a thought leader in industry groups. Has technology driven professional presence in the market. Considers global perspectives in best practices and shares with teams. Creates shared vision with v-team manager peers to ensure the right team members are aligned to the right opportunities. It defines expectations and sets strategies with other industry teams and organizations to determine opportunities for partner co-selling process within the region and address partner capacity and capability needs. Provides guidance on how to grow customer business and identifies and removes blockers to consumption. Creates shared vision with ATU leaders and industry peers to ensure the right team members are aligned to the right opportunities. Represents and leads their part of business within the region. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

People Management

Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.

Regional Business Leadership

Represents and leads their part of business within the region. Leads quarterly business reviews with the area leadership team. Works with area leadership and teams to holistically manage the business in the region.

Qualifications

Previous Experience in healthcare pharma and life Sciences customers or partners (15y+) at senior level with proven track record of sales excellence and sales leadership.

Proven experience in leading large virtual teams and proficiency in managing effectively in a matrix organisation. Executive engagement and strong C suite network.

Required/minimum qualifications

Bachelor's Degree in Business Administration, Computer Science, Industrial Engineering, Business Management, Economics, or related field AND 8+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration, Computer Science, Industrial Engineering, Business Management, Economics, or related field AND 12+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations OR Bachelor's Degree in Business Administration, Computer Science, Industrial Engineering, Business Management, Economics, or related field AND 15+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations OR equivalent experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Regional Business Leader- Healthcare Asia