Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Senior Technical Writer to lead the documentation of deployment and customer-facing information.

Responsibilities:

Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
Standardize content using documentation tools
Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
Develop new and/or revise existing content as necessary and on-time, based on the request
Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA.

Requirements:

Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
Markup language experience (such as HTML, XML, DITA XML, or SGML)
Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
Content Management System (CMS) experience (such as SDL/RWS, etc.)
Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
Great communicator

The US hourly range for this contract position is $55-$70/hr.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Technical Writer (Contract to Hire)