SLSQ226R312

As an EBC Manager at Databricks, you will be a strategic leader responsible for designing, delivering, and continuously improving high-impact executive briefing experiences for our most important customers and prospects. You will manage the end-to-end EBC program at your site, curate tailored content and agendas, and serve as a trusted advisor to both internal teams and C-level customer stakeholders. This is a highly cross-functional role, requiring close collaboration with Sales, Field Engineering, Product, Marketing, and Facilities to drive business outcomes, accelerate product adoption, and deepen executive relationships.

You will thrive in our fast-paced, collaborative, and metrics-driven culture, where creativity, technical acumen, and a customer-first mindset are essential. If you are passionate about shaping transformative customer experiences and influencing strategic sales opportunities, we want to hear from you!

Key Responsibilities

EBC Program Management

Own and scale the EBC program at your site, including demand generation, agenda coordination, content curation, and success reporting.
Develop and maintain best practices, playbooks, and operational frameworks for consistent, high-quality delivery.
Partner with Facilities and vendors to ensure seamless logistics, venue setup, and hospitality for on-site briefings.
Gain an understanding of various partner offerings that enhance the Datrabricks portfolio.
Keep up to date with the developments in Datrabricks solutions through training and collaborating closely with product, field engineering, and enablement teams.
Lead on-site EBCs with customers to ensure they are delivering the ideal customer experience and executed with quality leadership by the account team and content delivery by speakers.

Briefing Planning & Execution

Lead the planning, organization, and execution of executive briefings for high-value customers, ensuring each engagement is tailored to business needs and sales opportunities.
Advise account teams on strategy, content, speakers, demos, and best practices to maximize the impact of each EBC.
Lead EBC engagement strategy/calls to gain an understanding of goals and opportunities.
Recommend / advise on the right strategy and approach, including appropriate EBC agenda content that comprehensively covers Databricks solutions to address customer needs and target business outcomes.
Develop tailored insights and use data/conduct research specific to each account to inform the selection of topics.
Comprehend the customer business needs and problems addressed by Datrabricks' solutions.

Content Development & Delivery

Collaborate with Product, Marketing, and Field Engineering to develop compelling, business-outcome-focused briefing materials, including presentations, demos, and case studies.
Deliver engaging presentations to executive audiences, adapting messaging to industry, vertical, and customer priorities.

Customer Engagement & Relationship Management

Serve as the primary point of contact for customers throughout the briefing process, building trust and fostering long-term relationships.
Gather and synthesize customer feedback and insights, sharing actionable recommendations with internal teams to inform product and sales strategies.

Continuous Improvement & Sales Support

Analyze EBC outcomes and customer feedback to identify gaps, recommend improvements, and evolve content offerings.
Support the Executive Engagement team in enhancing demo and content libraries, and develop repeatable best practices for effective customer engagement.
Provide feedback and coaching to account teams and speakers for continuous improvement.
Support the Executive Engagement team leadership in enhancing and improving our content and demo offerings based on customer feedback and observations in EBCs.
Identify and recommend solutions for gaps in the EBC content offerings.
Evaluate the impact of EBC agendas and develop repeatable best practices for delivering effective customer engagements.

What We Look For

6+ years of experience in executive briefings, meetings management, sales enablement or high-touch B2B customer engagement as an Account Executive or Solutions Architect within a technology or enterprise software company
Proven ability to manage complex programs and multiple concurrent projects in a fast-paced, high-growth environment
Exceptional written and verbal communication skills, with experience presenting to and engaging with C-level executives
Strong technical aptitude and the ability to quickly learn and communicate the value of Databricks’ solutions portfolio
Experience advising on and developing business-outcome-focused content and agendas for executive audiences
Highly collaborative, with a track record of working cross-functionally with Sales, Product, Marketing, and Operations teams.
Strong project management, organizational, and analytical skills; metrics-driven and detail-oriented
Customer-centric mindset with a passion for delivering world-class experiences and building trusted relationships
Creative problem solver and self-starter, comfortable with ambiguity and change.
Proficiency with Google Suite, MS Excel, PowerPoint, and meeting management tools
Willingness to travel as needed to support EBCs and executive events in key locations

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range

$155,020—$217,033.75 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Executive Briefing (EBC) Manager