About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin, TX

What You’ll Do

Cloudflare is growing our People team, and we’re looking for an organized, detail-oriented People Operations Coordinator to support the AMER People Operations team across the U.S., Canada, and Mexico.

This role is ideal for someone with a project coordination or operations background who enjoys tracking work, maintaining data integrity, and supporting People processes in a fast-paced, global environment. You’ll work closely with People Operations Specialists, HRBPs, Payroll, Benefits, HRIS, and Recruiting to help execute core People workflows and projects.

Maintaining accurate People data, supporting employee lifecycle processes, and keeping work moving forward through strong coordination are central to this role.

Responsibilities

Employee Lifecycle & Operations Support

Support employee lifecycle transactions for the AMER region, including onboarding, transfers, job changes, and offboarding, under the guidance of People Operations Specialists
Coordinate onboarding documentation, background checks, and compliance-related materials
Assist with employee data entry and updates in Workday and related People systems

Project & Process Coordination

Support People Operations projects by tracking tasks, timelines, and dependencies
Follow up with cross-functional partners to ensure deliverables are completed on time
Assist with documentation of People processes, workflows, and standard operating procedures
Help implement process updates and operational improvements

Systems, Data & Auditing

Maintain employee records and files, ensuring documentation is complete and stored appropriately
Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
Support manual data entry and cleanup efforts as needed

Employee Support

Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0–1)
Act as a liaison between employees and People teams to help resolve basic issues
Escalate complex questions or issues to Specialists or subject matter experts as needed

Confidentiality & Compliance

Handle sensitive employee information with discretion and professionalism
Support compliance initiatives and records administration under established processes

Qualifications

Required

1–3+ years of experience in operations, project coordination, HR, or a related role
Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
Experience working in systems and managing data; Workday experience strongly preferred
High attention to detail and a process-oriented mindset
Comfortable working with spreadsheets (Excel or Google Sheets)
Strong written and verbal communication skills
Customer-focused, collaborative, and proactive working style
Project Management a plus!

Nice to Have

- Experience supporting HR or People Operations teams
- Exposure to enterprise environments or global organizations
- Experience with ticketing systems (Zendesk or similar)
- Experience with Workday or other HCM’s
- Interest in growing into a People Operations Specialist or HRIS-focused role

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.