AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking to hire a highly motivated, best-in-class UPS Battery Testing Technician to join our growing Operations Services team. The team responsibilities include maintaining critical equipment in support of providing best in class availability for our data center customers. The UPS Battery Testing Technician will work closely with both internal customers, external vendors as well as coordinate regional resources to facilitate smooth work execution. This critical role is responsible for the preventative maintenance of UPS batteries in our data centers.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills, and has significant experience in supporting critical infrastructure. They will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. An expert level of understanding of battery systems is desirable, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers then this may be the challenge you’ve been looking for! Those with critical datacenter environment experience are strongly encouraged to apply.

Key job responsibilities
- Apply preventative maintenance testing techniques in support of maintaining UPS batteries across our fleet of data centers.
- Act as an ambassador for safety within the team and to promote safe working across the site.
- Remain cognizant of and act in compliance with all security protocols.
- Interact with engineers, technicians, project managers and management on a daily basis.
- Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.
- Develop and maintain a good working relationship across all levels in the organization.
- Ensure consistency in deployed configurations and track exceptions for follow up.
- Execute predictive and preventive maintenance programs.
- Provide support for LSE, weather events, planned, and unplanned outages.
- Provide cross functional support for Generator, EPG, ATS and Non-destructive testing teams.
- Other duties as assigned.

A day in the life
A Day in the life of a Battery Technician

- Performance and oversight of maintenance of all UPS batteries in an assigned area
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
- Work schedule changes depending on specific site needs.
- Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio.
- Role will support more than one location/site.
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull

About the team
AWS Infrastructure Services (AIS) is the backbone of AWS's global cloud operations, managing data centers, servers, and infrastructure worldwide. We tackle complex supply chain challenges and maintain continuous service availability for our customers.

Join our diverse team of engineers, security experts, and operations specialists working on cloud solutions. AWS, as the world's leading cloud platform, values varied experiences and welcomes candidates from all backgrounds.

We foster an inclusive culture through employee-led groups, prioritize mentorship and career growth, and promote work-life harmony while delivering innovative cloud solutions to global customers.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

UPS Battery Technician