Amazon Payment Services (formerly Payfort), is one of the leading online Payment Service Provider, expert in payments processing technology and solutions in the MENA region. We pride ourselves on bringing the best payments solutions to all types of enterprises, big and small.

We are looking for an experienced SAM/AML Risk Specialist to help manage SAM/AML Investigations and controls post onboarding while ensuring to provide a seamless experience. You should have a background in compliance operations, risk management with vast knowledge and understanding of KYC, AML/CTF framework.

This full time position which will be reviewing alerts and investigating documents deeper to ascertain if there are money laundering or terrorist financing concerns. If you are an organized person, detail oriented who enjoys performing varied work as an independent problem-solver and decision-maker, with passion to delight customers with premium experience, this could be the right role for you.

Key job responsibilities
• Review of AML/CFT alerts (new and existing) with the objective of understanding the business model identifying the financial and fraud risks.
• Conduct investigations on KYC/KYB of merchant accounts, ensuring documents are up to date, apply risk based approach etc
• Conduct an in depth review on merchant’s eCommerce websites ensure to the merchant’s business is not among prohibited categories or selling any products that are prohibited as per card scheme, acquirer and jurisdictional regulations.
• Assess brand reputation, compliance, fraud, and financial risk to determine risk exposure
• Provide timely and clear response to merchant queries and concerns.
• Manage real-time support, communication, escalation, reporting, and root cause analysis of onboarding issues that impact the merchant experience
• Provide status reports, analytical insights and be the focal point and the center of knowledge for the onboarding process.
• Participate in team planning activities and develop existing policies / SOPs Work closely with cross-functional teams to evolve AML/CTF processes.
• Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks

Suspicious Activity Monitoring Officer, FCCR - SAM Team