Your primary responsibility as a Survey Researcher on the Reputation Marketing & Insights team will be to jointly manage a global reputation tracking survey. The work will challenge you to be resourceful, think big while staying connected to the details, translate advanced analytics into strategic direction, and embrace a high degree of change and ambiguity at speed. The scope and scale of what we strive to achieve is immense, but it is also meaningful and energizing. This is an individual contributor role.

The right candidate possesses endless curiosity and passion for understanding perceptions and what drives them. You bring practical international expertise and a grounded understanding of how cultural norms differ across countries and regions. You have end-to-end experience conducting robust large-scale surveys, as well as strong analytical skills. You have proficiency in diving deep into large amounts of data and combining multiple data points to translate research into actionable insights/recommendations, always paying attention to how cultural norms and lived experiences shape what people say and do. You are an excellent writer who can effectively communicate data-driven insights and recommendations through written documents, presentations, and other internal communication channels. You are a creative problem-solver who seeks to deeply understand the business/communications so you can tailor research that informs stakeholder decision making and strategic messaging tactics.

Key job responsibilities
• Design and manage the execution of a global perception tracking survey
• Monitor differences in perceptions across countries and surface culturally informed recommendations to refine global and local communication strategies
• Engage in strategic discussions with partner teams to ensure our research generates actionable and on-point findings
• Scale learnings and insights to other teams in CCR and the broader Amazon marketing and communications community
• Identify opportunities to simplify existing research processes and operate more nimbly

About the team
This team sits within the Communications and Corporate Responsibility (CCR) organization. Our focus is on conducting research that identifies messaging opportunities and informs communication strategies for Amazon as a brand.

Survey Researcher, Reputation Marketing & Insights