The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, is the software development team for GREF. This team develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, while offering a host of other services that allow more than half a million Amazonians to come to the office and be productive during their workday. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate, and facilitates employee access to amenities offered at their workplace. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to lead teams that build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.
We are seeking a Software Development Manager (SDM) to lead the development of new services that enhance employee experiences. This role involves developing new solutions in the Travel and Events domain, and using AI to improve employee and experiences in addition to bringing operational efficiencies in this domain. If you are passionate about improving employee experiences while working with Product Managers, Software Development Engineers (SDEs), and Front-End Engineers (FEEs), this position is for you.
The ideal candidate will possess extensive experience in building and leading teams of software engineers, front-end engineers, and technical program managers. They will have a proven track record of developing enterprise-level systems and applications. The successful applicant will be a clear and strategic thinker, adept at hiring and developing team members, and capable of setting and delivering organizational impact goals. They will demonstrate the ability to independently manage their team's day-to-day work and long-term objectives, fostering a high-performance, team-oriented culture.

Key job responsibilities
As a Software Development Manager, you'll:
Technical Leadership & Innovation:
• Shape architectural decisions for our next-generation systems and services
• Drive adoption of latest technologies including agentic AI and LLMs
• Design scalable, secure systems that handle sensitive financial and real estate data
• Build frameworks that enable autonomous operations while maintaining enterprise-grade controls
• Partner with AWS teams on emerging AI capabilities and primitives
• Guide development of ML/AI-powered solutions for pattern detection and process optimization
Team Leadership: You'll lead a talented engineering team building strategic automation solutions that:
• Support GREF Operations and transactions at massive scale
• Leverage ML/AI to detect patterns and optimize operations
• Automate complex workflows across multiple transactional systems
• Transform manual processes into autonomous operations
• Drive continuous improvement through data-driven insights
Technical Complexity: Key challenges include:
• Building observable, auditable automation systems
• Creating flexible integration patterns across modern and legacy systems
• Implementing robust testing and governance frameworks
• Scaling solutions across global operations
Impact: This role offers the opportunity to:
• Shape the future of GREF operations at Amazon's scale
• Drive technical innovation in emerging technologies
• Lead transformation of critical business processes
• Influence automation strategy across the organization

Software Development Manager, GREF Tech