The primary objective of the SLP Cluster Manager is to ensure the protection of people & assets of amazon sites in accordance with GSO guidelines and Policies. The SLP cluster manager is a key role in INSLP team and reports to Regional Manager. The role is cross-functional which requires deep collaboration and influencing ability with stakeholders from business and corporate functions.
They assist Regional Manager SLP in day to day activities such as investigations, Risk assessments, crisis management, shrink analysis and implementation of security policies, initiatives etc. across all miles. They partner with the regional and program management teams to deliver on projects and drive compliance in the assigned area of responsibility.

Key job responsibilities
Roles and Responsibilities: The following are general areas of responsibility for a SLP Cluster Manager-
• Planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function.
• Identify, analyze and prevent inventory shrink/ loss in the defined areas of responsibility.
• Drive self and teams performance metrices through effective mechanisms.
• Engage closely with the relevant stakeholders to build trust and develop mechanisms which add value to business and customer.
• Ensure optimum utilization of the resources to maintain high quality and timely support to business teams.
• Should be able conduct risk assessment for the respective sites and work in accordance with the global security policies and guidelines.
• Ability to independently handle emergency/crisis situations and secure people and assets.
• Contributes in supporting complex investigations into significant acts of wrongdoing against Amazon.
• Maintains Cluster Loss/shrink metrics including the compiling of regular management reports and has an active role in governance and control mechanisms.
• Overseeing the planning, design, installation and ongoing maintenance of physical security measures to meet the operational needs and the risk management requirements.
• Implementing training and awareness improvement initiatives for various levels within the function, operations and support functions.
• Supporting launches of new sites and ensuring adequate physical security measures are being installed to meet standards and risk management requirements in conjunction with the Global site security compliance and build books.
• Forecast, prepare and track CAPEX and OPEX costs as per OP & IOP plan.
• Monitor and measure vendor performance.
• Effectively Engage with Law enforcement in matters related to crisis, investigation or loss prevention whilst adhering to all applicable laws.

SLP Cluster Manager, INTL , Investigation & Loss Prevention