Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:
As the Senior Regional Automation Engineer, you will engage on all aspects of high-level support for the control systems within a region of Amazon sites. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will also develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities
Key job responsibilities include, but are not limited to:
- Understand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems
- Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting a region of onsite automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets
- Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms
- Develop solutions related to Automation Systems
- Project Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business
- Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes.
- Communicate with Vendors and senior leadership to plan and coordinate technical resolutions for local teams or network wide issues
- Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests
- Provide 24/7 on-call rotational support for hardware and software systems across multiple sites
- Travel up to 80%

Senior Regional Automation Engineer, NASC AE