Job Description
Do you want a role with deep meaning and the ability to make a real impact? Hiring top talent is critical to Amazon's success, and as part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon.

ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, creating a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time.

This is where you come in
As ITA scales into 2026 and beyond, we're building a team of strategic product leaders who serve as the critical bridge between our world-class builders and the customers who depend on our innovations. This isn't a traditional product role—you'll be the voice of the customer and the champion of product value, translating cutting-edge AI systems, machine learning algorithms, and assessment technologies into measurable business outcomes.

You'll own the end-to-end product experience for some of ITA's most impactful solutions, driving adoption, utilization, and success across diverse stakeholder groups. This is a high-visibility role where you'll shape how products come to market, influence roadmap decisions with customer insights, and create the mechanisms that ensure our innovations deliver real value. If you thrive at the intersection of technology, customer obsession, and strategic communication - and you're energized by the challenge of bringing sophisticated products to life - this is your opportunity to make your mark.

What You'll Do
Own Product Success Through Customer Obsession

* Serve as the single-threaded owner for bringing ITA products to market and ensuring their successful adoption across the hiring funnel
* Build and maintain deep expertise in user workflows, becoming the go-to subject matter expert who understands both technical capabilities and business needs
* Create Voice of Customer (VOC) mechanisms that capture insights and translate them into actionable product improvements

Drive Strategic Communication and Influence

* Partner with Product, Science, and Engineering teams throughout the product development lifecycle, ensuring customer needs shape what we build
* Develop compelling narratives that communicate product value to technical and non-technical audiences across all organizational levels
* Design and execute change management strategies, training programs, and communications that drive product adoption

Deliver Data-Driven Impact

* Build mechanisms that measure product health, utilization, and business outcomes—then use those insights to drive continuous improvement
* Synthesize customer feedback, usage data, and market trends to influence roadmap prioritization
* Partner with science and technical teams to identify opportunities for new capabilities and platform enhancements

Be the Connective Tissue

* Act as the conduit between ITA's product development teams and end-users, ensuring alignment and removing barriers to success
* Negotiate platform integrations, technical support, and implementation of improvements across matrixed stakeholder groups
* Create procedures and best practices that scale product delivery across domains

What Makes You Great for This Role
You're a natural storyteller who can make complex technical solutions accessible and compelling. You influence without authority, working backwards from the customer to drive decisions. You thrive in ambiguity, creating structure where none exists. You're analytical and mechanism-driven, but you never lose sight of the human impact of your work.

Join us in using technology to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.

Senior Product Manager , Intelligent Talent Acquisition