AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Collaborate with vendors/manufacturers to evaluate new hardware and software features and come up with implementation plans for incorporating them into the network

- Automate optical test plans and qualify optical modules

- Design and specify structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers

- Develop standards, reference designs, and installation guidelines for physical network/cabling deployments and structured cabling systems

- Focus on ambiguous problem areas in existing or new network architecture and systems development initiatives, propose and deliver projects that have a significant business and/or customer impact

- Drive discussions with customers and peers, and being a key influencer in team strategy

- Partner with internal network engineering and site operations teams to align physical design with logical network architecture

- Manage fiber vendors and contractors; perform quality control and commissioning of fiber bundles and structured cabling systems

- Perform mitigation analysis and site inspections to validate as-built conditions, ensuring compliance with design and operational requirements

- Monitor module quality in the fleet and build mechanism to remediate large scale events and improve health of our links

- Troubleshoot and resolve issues during build, commissioning, and handover phases to ensure network readiness

- Maintain documentation, drawings, and asset records for physical network components across global sites

- Provide feedback to design and operations teams to drive continuous improvement of physical network standards

A day in the life
On a day-to-day basis, you have the unique opportunity to understand the growing AWS network and our internal customers' requirement on interconnect solutions. You work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

You'll bridge design, construction, and operations, ensuring that every layer of physical networking—from fiber trunks to copper patching to optical transceivers—meets high standards of performance, reliability, and scalability.

About the team
Within AWS Networking, the Network Product Development (NPD) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery, we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Senior Connectivity Engineer, Network Product Development