Amazon Science gives you insight into the company’s approach to customer focused scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work.

Please visit https://www.amazon.science for more information.

Are you an expert in Natural Language Processing (NLP) and Large Language Models (LLM)? Are you interested in building Agentic AI solutions on complex business problems that have significant global benefit. The Brand Protection team designs and builds high performance AI systems using LLM and machine learning that identify and prevent abuse and counterfeit on behalf of brand owners worldwide.

We are looking for a highly talented scientist to help build of our vision for agent-based intellegent automation. As a senior applied scientist on the team, you will use NLP and LLM techniques to built automated AI solutions that thinks like human to assist decision making and eventually make autonomous decisions that impacts millions of brands, selling partners and customers. You will work backwards from data insights and customer feedback to build the right machine learning solutions, collaborate with other domain experts in finding innovative solutions to unsolved problems. You will work closely will product team and engineering partners to launch the solution into production and owning the end-to-end solution.

An ideal candidate should have extensive experience driving large-scale Machine Learning initiatives, specially in GenAI and LLM applications, from conception to launch in a rapidly evolving environment. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.

Major responsibilities:
- Understand business challenges by analyzing data and customer feedback
- Collaborate with tech and product teams on building ML strategies, experimentation, implementation and continuous improvement
- Analyze and extract relevant information from large amounts of both structured and unstructured data to design strategies to solve business problems.
- Use NLP, LLM and machine learning techniques to create scalable solutions for business problems
- Create business and analytics reports and present to the senior management teams
- Research and implement novel AI solutions and publish research papers

About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Senior Applied Scientist, Brand Protection