Come join us and help build and scale security, while responding to security issues across the largest global cloud provider. Amazon Web Services (AWS) customers demand the highest quality and reliability for their services. We continually look for way to invent and simplify to scale AWS security as it expands, while driving complex issues to resolution.

As a Security Software Engineer you will drive operational excellence by creating processes, procedures and automation to improve efficiency in our day-to-day Incident Response tasks and projects. You will work closely on supporting internal customers, ensuring that their needs and issues are being addressed.

You’ll provide critical support for the Security Operations team on an on-call rotation by performing research to enhance the stance of Security, and the efficiency of Operations, through metrics and data analysis.

You will be integral to developing and improving incident response within the security space. Responsibilities include driving initiatives regarding scripting improvements to existing tools & processes. You’ll also providing feedback on new practices & procedures in order to scale with the rapid expansion of the AWS platform and customer base.

You will drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our project plans, issues, and cycle times.

Key job responsibilities
Security Automation Leadership
• Lead design and development of next-generation security automation platforms
• Collaborate with security operations teams to identify automation opportunities and technical requirements
• Drive strategic technology integration initiatives to reduce manual operational overhead

Technical Mentorship & Team Development
• Mentor multiple engineers simultaneously on security automation best practices and system design
• Guide local and global engineering teams toward optimal technical solutions
• Serve as force-multiplier for engineering excellence across the organization

Operational Problem Solving
• Analyze systematic operational challenges and implement preventive solutions before they become critical
• Work directly with experienced security responders to understand operational pain points
• Design technical enrichment solutions that scale beyond individual contributions

Platform Engineering & Architecture
• Build and maintain security automation tools and platforms supporting 24/7 operations
• Implement self-service capabilities to reduce direct engineering interaction requirements
• Develop AI/LLM-powered automation solutions for ticket processing and response

Incident Response & Technical Support
• Participate in on-call rotation supporting critical security infrastructure

Innovation & Continuous Improvement
• Research and implement emerging technologies in security automation
• Drive modernization of security tools and processes
• Measure and optimize automation effectiveness and operational efficiency

This role combines hands-on technical leadership with strategic automation initiatives to transform security operations at scale.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Security Software Developer, AWS Security Operational Research