Are you motivated to help customers in various industries innovate by utilizing new, emerging cloud technologies, and AWS products? Do you thrive in a fast-paced, dynamic, and always evolving technology landscape?

The PACE Engagement Manager (EM) plays an essential role in delivering prototyping and cloud engineering engagements. The EM collaborates with account teams, partners and customers to uncover opportunities where AWS emerging technologies can transform their business, crafting a clear vision and value proposition that inspires innovation. This role collaborates with Solutions Architects and Prototyping Engineers to oversee the delivery of cutting-edge prototypes, through engagements that are scoped for feasibility, impacts, and long-term business value. By building relationships and earning customer trust, aligning stakeholders, and driving cross-functional collaboration, the EM accelerates strategic outcomes for customers of all sizes, in all industries.

Primary Requirement (This is a MUST):
- Bilingual (Korean and English)

Key job responsibilities
Key responsibilities of the role are to:
- Proactively identify prototyping opportunities with partners, customers, sales, and account teams. EMs dive deep to understand the customer’s business priorities, as well as their technical context, to identify opportunities or gaps that require use of emerging technologies and AWS services.
- Create, articulate, and position a compelling vision and value proposition to convey the financial, technological and transformational value of experimenting.
- Work alongside Solutions Architecture leadership to support customers in the exploration, ideation, engineering and delivery of leading edge, innovative, cloud-based solutions leveraging an extensive breadth of new and emerging technologies.
- Qualify, execute and deliver strategic innovation, and prototyping outcomes for a variety of customers across a broad range of industries and verticals, by leading and managing the delivery of engagements.
- Establish the scope of engagements and define working arrangements in collaboration with customers’ technical and business stakeholders. This includes evaluating feasibility and potential long-term impact and outcomes for customers and Amazon, to ensure return on investment of engagements.
- Drive collaboration across cross-functional teams, both internal and external, and facilitate stakeholder management across all levels from senior customer leadership to project teams.
- Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology.
- Help customers and partners align their technical and organizational resources to ensure maximum benefit can be derived from innovation, prototyping, and the adoption of the AWS cloud.
- Capture learnings and customer feedback from engagements and cascade these across the wider organization to improve services and products. EMs also participate in awareness campaigns and share technical and procedural knowledge derived from their engagements.

If you are thrilled by the opportunity to address a diverse range of business problems and use cases with novel and innovative solutions, we would love to have you join our team.

About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Prototyping and Cloud Engineering (PACE) team interacts with leading companies to innovate and deliver mission-critical business solutions on top of AWS services.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

PACE Engagement Manager, KOREA, Prototyping And Cloud Engineering