Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Responsible for developing and maintaining business intelligence solutions while overseeing program metrics and analytics. Creates and manages interactive dashboards to drive data-driven decision-making. Partners with stakeholders to identify, track, and analyze key performance indicators (KPIs) that support business objectives

Key job responsibilities
• Design and implement dynamic dashboards and reporting solutions
• Manage program metrics and performance tracking systems
• Analyze data trends and provide actionable insights
• Develop and maintain data visualization tools
• Create and standardize reporting processes
• Partner with stakeholders to identify business requirements
• Lead continuous improvement initiatives
• Ensure data accuracy and integrity
• Present analytical findings to leadership

A day in the life
In this role, each day brings diverse challenges in data driven decision making. Your morning will typically begin with reviewing automated dashboard updates and addressing any data anomalies. You will collaborate with stakeholders across departments to understand their metrics needs, translating requirements into actionable visualizations. Throughout the day, you'll manage multiple priorities including refining existing dashboards, developing new reporting solutions, and leading program review meetings to analyze trends and identify improvement opportunities.

The position involves conducting training sessions, helping teams understand their data, and making real time dashboard adjustments based on feedback. Your afternoons may include strategizing with leadership on upcoming initiatives, optimizing reporting processes, or troubleshooting complex data queries. Success in this role means ensuring metrics are accurately tracking and programs have the analytical support needed to thrive.

Key Daily Activities:
• Dashboard maintenance and optimization
• Stakeholder consultations
• Data analysis and interpretation
• Program metrics review
• Report development and refinement
• Team training and support
• Process improvement implementation

About the team
The Amazon LEO (KMS) Machine shop provides development fabrication capabilities as well as future production machining. These operations occur in our Redmond facilities.

We are looking for candidates who thrive in a fast paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.

Operations Analytics Program Manager - Leo Machine Shop, Amazon Leo