Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.

At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

The Shared Services Manager will lead a team of managers, planners, and senior planners, to coordinate and deliver preventive maintenance execution for nearly 1000 buildings across Amazon's portfolio.

If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.

Key job responsibilities
- Support the Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.
- Develop and design innovative solutions to difficult problems, manage outside contractors and be on call for emergencies.
- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.
- Work with local site Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.
- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.
- Facilitate technical and safety training, as well as help to develop professional development of team
- Mentor all planners by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.
- Develop department business plans and provide guidance and direction for the successful implementation of those plans.
- Work with site Finance team to develop, set and track budgets.
- Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.
- Develop capital spending plans, facilitate cross-functional project planning and perform cost analysis.
- Own and promote excellent housekeeping.
- Participate in weekly network calls and periodic conferences.
- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.

A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Manager, Shared Services, Global Engineering Sustainability and Automation