Amazon Global Selling (AGS) has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon’s total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’ success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

The Role

The Central Product & Program Management Office (PMO) collaborates with AGS business teams and many of Amazon’s global teams to empower high-growth global selling, continuously uncover new opportunities, and spearhead new initiatives to drive seller growth and success. We are seeking an innovative leader to drive large-scale solution with strong technical expertise while managing product strategy and customer success for Amazon's global selling initiatives. This role combines product management, customer solution expertise, and technical leadership to deliver impactful solutions for Amazon's selling partners and internal stakeholders.

Key job responsibilities
Product Strategy & Management
* Define product strategy and roadmap for Global Selling initiatives
* Develop and communicate product requirements
* Work with internal and external technology teams to develop products and resolve issues
* Own product success metrics and continuous improvement
* Manage stakeholder relationships and drive data-driven decision making

Customer Success & Solution Implementation
* Develop and execute launch strategies for new technologies
* Coordinate cross-functional implementation and testing
* Monitor and optimize customer satisfaction and system performance

Technical Leadership & Development
* Lead and manage engineering teams in project scoping, planning, and delivery of multiple technical product solutions
* Drive technical architecture decisions and implementation of software development life cycle practices
* Collaborate with PMs to evaluate the optimal technical solution
* Lead solution options evaluation and assist with PMs on vendor management
* Oversee coding standards, code reviews, source control management, build processes, and testing
* Recruit, mentor, and develop software engineering talent
* Partner with cross-functional teams to deliver technical solutions

Manager, Product Mgmt - Tech, Amazon Global Selling - PMO