Application deadline: Feb 3, 2026

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

The Learning Trainer is passionate about providing an engaging onboarding and training experience for Amazon’s associates. The Trainer coordinates the compliance and completion of learning activities onsite. Their primary responsibility is to ensure that all associates receive standard learning programs during their Day 1 onboarding and Week 1 training. This is achieved by creating onboarding and training execution plans, communicating those plans to operations leadership, coordinating the activities of Ambassadors, auditing learning delivery, and tracking compliance. The role requires an understanding of standard learning programs, operational needs, and the ability to drive resolution on compliance gaps. The Trainer will work in close partnership with operations leadership, Ambassadors, and the Learning Process Engineering Execution team. The role requires people who are collaborative and innovative in solving problems on behalf of new associates.

Key job responsibilities
Responsibilities include but are not limited to:

Monitor Ambassador coverage to goal and train new Ambassadors as needed to close gaps
Create associate training plans, communicate those plans to operations leadership, and coordinate Ambassador activities to deliver standard learning programs
Monitor daily and weekly compliance of learning activities and partner with operators and Ambassadors to close gaps
Audit learning programs and the delivery of training steps, provide coaching and feedback to Ambassadors
Engage with associates as they learn their new roles
Drive adoption of learning programs and implement changes onsite
Attend weekly Learning Business Review calls to represent the site, bridge compliance gaps, and provide feedback to central teams
Hold weekly Ambassador stand-ups to discuss compliance trends, training updates, and feedback