The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Connections, we’re leveraging Generative AI to bring this assistant to life.

If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver state of the art features for end customers.

Come join us to invent the future of how millions of customers will communicate with and through their AI assistants.

Key job responsibilities
- Set the vision and strategy for our product portfolio as a Head of Product to maximize the business metrics impact from our team and delight our customers.
- Own product development from concept to launch with a world-class team of engineers, data scientists, and UX design experts.
- Drive industry defining product launches by working with business development, public relations team, executives in other companies, and other product management team members
- Manage and grow a high performing PMT team
- Foster an organizational culture that Thinks Big, is Customer Obsessed, Data Driven, can Prioritize Ruthlessly and communicates with clarity.

A day in the life
No one day will be exactly the same in this role. In a given day, you may be bringing a strategy doc to senior leaders, filling an open role on the team, running a product team meeting, working with UX and engineering to solve a mission critical customer problem.

About the team
Alexa Connections vision is to make Alexa the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.

Head of Product, Alexa Connections