The Global Design team is looking for a creative, innovative, results-oriented designer with experience leading the design of Signage and Wayfinding systems for corporate workplace. This role will be based in Arlington, VA, and will be responsible for supporting the Global Design Team, reporting to the Senior Manager, Global Design. This role will support the Design teams across 3 global regions (AMER, EMEA and APAC) and will work closely with the Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Regional Portfolio Managers (RPM) team.

This role will be responsible for managing, updating and evolving the Signage and Wayfinding Design System for Corporate Workplace, including the development of new elements as needed to ensure standardization. The Signage and Wayfinding Designer will work to leverage the system as it’s been designed, and evolve it as-needed for regional or new requirements in a way that ensures high-quality deliverables and on-time delivery. Over time, this role should gain familiarity with Amazon’s Global corporate workplace portfolio in order to ensure that the elements of the signage and wayfinding system are applicable regionally. This role will also work with the Workplace Guidelines & Standards team, and the Design & Construction Delivery teams, though the role is not responsible for updating the Guidelines &Standards, nor for Delivery of the final signage elements.

The successful candidate has experience in design of signage and wayfinding for corporate workplace – including education and experience in design of signage and wayfinding system, deep knowledge of industry benchmarks, and the ability to evaluate potential solutions on the basis of aesthetic and budget specific knowledge. The successful candidate will be able to communicate clearly about the design of the signage and wayfinding system at all levels, and yet is not afraid to dive deep into details and is able to design certain elements independently, if required. This role works autonomously and creatively in a fast-paced, ambiguous environment, and will be working on multiple projects, most of which have very tight delivery timelines. Attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems is paramount. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.

This role supports our Global team, so may requires travel approximately 10% of the time.

Key job responsibilities
• With the support of Workplace Design & Construction Teams, maintain the Signage and Wayfinding Design System for Amazon’s Corporate Workplace, including assessing design requirements of any new request, updating the design of individual elements, proposing root updates, and communicating the design rationale of any changes.
• Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to ensure the system meets all requirements and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety.
• Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program.

About the team
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery.

The Global Design team owns the design of GREF spaces, shaping design concepts that align with GREF’s strategic vision and the GREF Workplace Design Style Guide, while enhancing employee well-being. Ultimately this team defines spaces that best support the way Amazonians work. The team’s Concept Designers develop foundational concepts for each space type—headcount floors, Centers of Energy, Food and Beverage, Meetings and Events, and other specialty spaces—that are in line with foundational design principles. The regional Design Managers ensure that GREF design concepts and standards are seamlessly integrated into new projects and renovations.

The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards.

Global Signage & Wayfinding Designer Program Manager, Workplace Design & Construction (WD&C)