GAR (Global Accts Rec) is looking for a proactive, customer centric candidates to support the Cash application process. The role will involve working to ensure the timely and accurate application of payments received to customer accounts. This role requires excellent communication, meticulous attention to detail and practical skills. You must ensure that all company policies is adhered to and that duties are carried out within set time limits whilst providing an excellent level of service to all customers and stakeholders

Key job responsibilities
• Be an expert in the cash application processes
• Providing guidance and expertise using industry best-practices and expertise
• Prepare reporting on cash movements, month end reporting, ad hoc reporting and other requests
• Support creation and implementation of strategies to increase the percentage of timely payment application
• Analyzing data to help uncover patterns, root cause, or opportunities and organize into compelling business cases for AR optimization and performance improvement
• Reporting on progress of the Cash Application function to senior leadership by contributing and actively participating in the Monthly Business Review process
• Implement team goals or objectives supervise, train and guide team members.
• Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes
• Willing to create and implement standard operating procedures, quality guidelines and process workflows
• Develop a plan for cross training, work shadowing and rotation of responsibilities within team.
• Leading and developing a team of collection analysts, including participating in Recruitment & Selection processes, training, and employee development
• Managing group workload , establishing priorities and performing regular audits to ensure existing policies and procedures are followed
• Managing annual performance targets, creating and monitoring appropriate performance metrics
• Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders

FinOps Specialist - AR, AWS cash app Hyd