面试将于2026年3月陆续开始

Amazon Web Services is growing rapidly, and we are looking for Data Center Technical Support Engineering Operations Technician (EOTs) Interns to join our expanding Infrastructure Operations Technical Support team. This committed group works to provide essential technical support to the physical infrastructure that supports Amazon Web Services.

Specifically, this intern will work to provide technical support to ensure that the data center's mechanical, electrical and plumbing operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Technical Support Engineering Operations Technician (EOT) Intern will assist with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT Intern serves as a technical resource to support Amazon Web Services data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities. They need involve in the risk management and mitigation, corrective and preventative maintenance support of critical equipment. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

The workplace for this position is primarily data centers, not a traditional office. The workplace environment may include specific conditions, such as temperature-controlled and equipment operating noise. If you have any concerns about workplace environment, please feel free to discuss them during this conversation.
本职位的工作场所主要涉及数据中心，而非传统办公室。工作场所可能涉及特定的环境条件，如恒温控制、设备运行噪音等。如果对于工作环境有任何疑问，可以提出来进行沟通。

Key job responsibilities
Responsibilities:

* Provide technical support in maintaining mechanical and electrical equipment
* Assist root cause analysis of equipment failures
* Assist in troubleshooting of facility and rack-level events within internal SLA
* Ensure all safety procedures are adhered to while performing work
* Support senior employees in daily works and activities as directed
* 负责跟进电气及暖通等系统的日常维护管理的技术支持
* 负责协助系统及设备故障原因分析
* 负责协助设备及机柜等故障排除以满足SLA要求
* 负责按照公司安全规定执行日常工作
* 负责协助高级工程师完成日常运维技术支持工作

Data Center Technical Support Engineering Operations Intern 数据中心设施管理技术支持实习岗